91看片

MFA for iPhone Users

iPhone email message from Microsoft Outlook showing a notice titled 鈥淎ction required to access your email鈥� with a Learn more link.

If you are using the Microsoft Outlook app or checking your 91看片 email from the college webpage you are good to go;  HOWEVER,  if you have been using the generic Mail application on your iPhone,  you are strongly encouraged to download the Microsoft Outlook app from the Apple Store or use the Web client from the 91看片 webpage.  These applications are more secure than the generic email app on your iPhone.

If this message has been received, you will need to set up Multi-Factor Authentication (MFA) on your Mail account(Office 365) and then use the applications suggested above.   If you choose to continue to use the generic iPhone Mail application, you will need to follow the instructions below.

 

If you already have your 91看片 email set up on the Mail app on your iOS device, you鈥檒l need to remove your existing account first.

If not set-up, click here for instructions on how to set up two-step verification with Mail for iOS.

Remove your existing Mail Account

  1. On your iOS device, tap to open the Settings app.
  2. Tap Passwords & Accounts for iOS 13.x or lower OR tap Mail for iOS 14.x or higher.
     iPhone Settings screen showing the Mail option circled under Passwords, Contacts, and Calendar.
  3. Tap Accounts.
    iPhone Mail settings screen showing the Accounts option circled below Language and above Message List.
  4. Tap on your 91看片 email account. (Name鈥檚 set to Exchange by default unless otherwise changed)
    iPhone Accounts screen showing the 91看片 email account option circled beneath iCloud and above Add Account.
  5. At the bottom, tap on Delete Account.
    iPhone account settings screen showing Mail, Contacts, Calendars, Reminders, and Notes toggles with Delete Account button highlighted at the bottom.
  6. You will be prompted to confirm the deletion. Although the data is being removed from your phone, your Mail, Contacts, Calendars, Reminders, and Notes are saved to your Office 365 account and will sync back to your phone when you re-add the account.
     iPhone confirmation screen showing Delete Account and Delete from My iPhone options with Cancel button below.
  7. Wait for the deletion to complete. When you are returned to the list of your accounts, you have successfully removed your Exchange account from your iOS device.
  1.  

Use two-step verification with Mail for iOS

  1. Navigate to Settings, and tap on Passwords & Accounts or Mail. (Depending on the iOS version)
     iPhone Settings screen showing the Mail option circled under Passwords, Contacts, and Calendar.
  2. Tap Accounts.
    iPhone Mail settings screen showing the Accounts option circled below Language and above Message List.
  3. Tap on Add Account.
    iPhone Accounts screen showing Add Account option circled beneath iCloud and above Fetch New Data.
  4. Tap on Microsoft Exchange.
    iPhone Add Account screen showing Microsoft Exchange option circled above Google, Yahoo, and other account types.
  5. Enter your email address and account description.
     iPhone Exchange setup screen showing fields for email address and description with example@sandhills.edu entered.
  6. You will see a prompt to sign into your 91看片.edu Exchange account using Microsoft. Tap Sign In.

  7. This will redirect to the 91看片 sign-in page, where you will enter your credentials. Then, tap Sign in.
    91看片 sign-in screen showing a password entry field and Sign In button for an example email address.
  8. Because of enrollment in two-step verification, you will see a security prompt. Choose you authentication method and enter code.

  9. For iOS 13x and earlier versions, you will be prompted to allow iOS Accounts to access your mailbox and sign-in information. To continue setup, tap Accept.

  10. For iOS 14.x and above, click Save.

You鈥檙e now ready to use Mail for iOS.

Need help?

If you weren鈥檛 able to set up your email in the Mail app for iOS, submit a ticket or call (910) 695 -3827. (Available Monday-Thursday 8am-5pm, Friday 8am-12pm)